Dear Members,

Thank you for being part of our private community. As our membership grows, protecting the integrity, speed, and efficiency of our marketplace is our top priority.

To ensure everything runs smoothly for everyone, we need to address two operational challenges that have recently impacted our group:

1. The Importance of Committed Deals

Lately, we have seen an uptick in members backing out of confirmed transactions. We want to remind everyone that this is a private, WHOLESALE buying community.

When a deal is accepted, inventory is locked up and other members miss out on opportunities. Because we pass our wholesale pricing and margins directly to you, we must enforce a strict policy moving forward: members who back out of a committed deal will face permanent removal from the community. Please ensure your funds and choices are fully aligned before making a firm commitment to buy.

2. Streamlining Communication and Inquiry Standards

We are also receiving a high volume of basic questions where the answers are readily available through simple research.

Please take a few minutes to watch this video, this will explain how to do some simple research to get answers you may need: https://www.ftwcollective.io/how-does-marketplace-work

Because this is a wholesale operation, our lean team focuses entirely on securing pieces at rock-bottom prices. If we transition to high-touch, retail-level customer service, we would have to adjust to retail pricing to cover that overhead. We are always happy to help with legitimate, complex questions when the answer isn't clear, but we ask that you do your own initial due diligence first.

3. All Purchases Are Final

In alignment with our wholesale structure, all sales and deals are strictly final. We do not offer retail-style return windows, exchanges, or refunds. Please make sure you are 100% committed to the piece before committing and clicking "purchase".

Thank you for your continued membership and support! These guidelines are in place to protect the pricing, the time, and the exclusive standards of this community. We truly appreciate the vast majority of our members who consistently buy honorably, efficiently, and professionally.

Best,

Fed